Last Updated: [Insert Date]
Welcome to NAREEN, a mobile application operated by Leeoh Transport Service Pvt Ltd (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use the NAREEN app and our related services.
1. Information We Collect
We may collect the following types of information when you use our app:
- Personal Information: Name, mobile number, email address, profile photo (if provided), and payment details.
- Location Information: Real-time GPS location for pickup/drop and background location (with permission).
- Device Information: Device model, OS version, unique ID, IP address, and usage logs.
- Driver/Partner Information: License, vehicle details, and verification documents.
2. How We Use Your Information
- Provide and improve our ride booking services
- Match riders and drivers efficiently
- Process payments and send invoices
- Send important alerts, updates, and offers
- Ensure safety, prevent fraud, and comply with legal obligations
3. Sharing of Information
We do not sell or rent your data. However, we may share it with:
- Drivers or service partners to complete ride requests
- Payment gateways for secure transactions
- Law enforcement when required by law
- Analytics partners to improve app performance
All shared data is handled confidentially and only for legitimate business purposes.
4. Data Retention
We retain your data only as long as necessary for service delivery, compliance, or dispute resolution. Once no longer needed, it is securely deleted or anonymized.
5. Security
We use advanced encryption and security protocols to protect your information from unauthorized access or misuse. However, no digital system is 100% secure.
6. Your Rights
- Access or update your personal information
- Request deletion of your data (subject to legal obligations)
- Withdraw permissions like location or notifications anytime
For requests, contact us at support@leeoh.in.
7. Third-Party Services
Our app may use third-party services (e.g., payment gateways or maps). We are not responsible for their privacy practices. Please review their respective policies.
8. Children’s Privacy
Our services are not intended for children under 13. If we discover data from a minor without consent, we will delete it immediately.
9. Updates to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated date. Continued use of the app means you accept the new terms.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: